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Patient Care

We, as General practitioners, understand that health, illness and disease are ultimately personal experiences, and that our principal role is to relieve personal disease in all its forms, in the manner best suited to each individual.

Family medicine

Quality care for You, Mum, Dad, Grandma, Grandpa and your little ones

We provide comprehensive healthcare services which including treating acute illness and injuries , chronic medical conditions, blood screenings, vaccinations, preventative lifestyle advice and overall care for your well-being.

Chronic illness management

We employ a multidisciplinary healthcare approach to manage ongoing illnesses and improve patient’s health.

We work closely with our patients to develop targeted intervention programmed with focus area solutions to manage and potentially reverse chronic conditions.

By leveraging technology, we facilitate teleconsultations and home medications delivery.

Corporate & occupational health services

We incorporate over 40 years of medical experience and industry know-how to ensure that your employees are taken care of holistically, focusing on injury prevention and employee education. 

With our team of GPs, Psychologists, Dieticians, Occupational Health Doctors and Nurses, we take pride in being able to be a one stop healthcare centre for your organization and workforce needs.

 

Quick Facts:

Parking Fee details
  • RM 6.00 per entry
Wheelchair availability and where to get them
  • Wheelchairs are readily available at every floor of Lourdes Medical Centre.
Facilities

GROUND FLOOR

  • 24 Hours Out-Patient Clinic
  • 24 Hours Accident & Emergency Unit
  • Ambulance Services
  • ECG
  • X-Ray Department
 

MEZZANINE FLOOR

  • Specialist Clinic
  • Ultrasound
  • In-House Laboratory – Gribbles
  • Stress ECG
  • Pulmonary Function Test
  • ECG

1st FLOOR

  • Labor Room
  • O & G Ward (Single & 3 Bedded Room)
  • Nursery
  • Operation Theatre

2nd FLOOR

  • In-Patient Ward for Medical/ Surgical Cases
  • Single, Double, 3 Bedded Rooms & VIP Room.

3rd FLOOR

  • Major Operation Theatre
  • Single, Double Bedded Rooms

5th FLOOR

    • Physio Department
    • Pharmacy
Visitor Policy
  • In-line with the recent Government’s Movement Control Order (MCO), the Visitor Policy for inpatient will be revised with effect from 6/5/2021 as follows:
Inpatient
  • NO visitor will be allowed.
  • Only ONE carer per paediatric patient or ill patient will be allowed to stay in. The carer will be required to have a negative COVID-19 test result prior to staying in.
  • The carer MUST wear a mask at all times

Room Charges

Our exclusive Premier and VIP Suites offer unrivaled luxury alongside spacious comfort, allowing you to receive your care in beautifully presented and soothing surroundings. Our standard suites and multi-bed rooms offer impeccable patient facilities supported by a comforting healthcare environment.
Whichever room best suits your healthcare needs, the care you receive at Lourdes Medical Centre will always meet the exceptional standards that place us at the forefront of clinical practice in the region. You can explore our range of hospital rooms below.

Lourdes Medical Centre Room Rates

Single Room

Air-conditioned
Television
Telephone
Attached Bath

RM220.00 per day

Double Bedded Room

Air-conditioned
Television
Telephone
Attached Bath

RM 130.00 per day

Three Bedded Room

Air-conditioned
Television
Telephone
Attached Bath

RM 100.00 per day

VIP Room

Air-conditioned
Television
Telephone
Attached Bath

RM 350.00 per day

Visiting Hours

General Wards

12:00pm – 02:00pm
06:00pm – 08:00pm

Paediatric Wards

12:00pm – 02:00pm
06:00pm – 08:00pm

Maternity Wards

12:00pm – 02:00pm
06:00pm – 08:00pm

Admission/Discharge

We strive to make your hospital stay as comfortable as possible. Here are some general information pertaining to your hospital stay:

 
Call-bell services in the ward are not chargeable. Please call for assistance.
Public waiting areas are located at the lift lobby of all floors

All patients’ rooms are equipped with a telephone to receive incoming calls. All outgoing calls are chargeable. (Local calls: press “9” followed by the required numbers. Outstation calls: press “0” to go through our operators.) 

Meals are complimentary for in-patients only. Food are supplied according to patient’s age and condition. Mealtimes are :

  • Breakfast : 8.00am – 9.00am
  • Lunch : 12.00pm – 1.00pm
  • Afternoon tea : 3.00pm – 3.30pm
  • Dinner : 6.00pm – 7.00pm

  • Please use your own cutleries for non-halal food. A hot water flask is provided.

     

Own electrical items are strictly not allowed in the hospital.

Smoking is prohibited in the hospital compound

In the interest of safety, we request that you do not bring any valuables into the hospital. Lourdes Medical Centre does not accept responsibility for loss or damage to personal properties

Health Insurance & Billing

At Lourdes Medical Centre we want to make paying for your healthcare easy for you, offering simple healthcare insurance and billing procedures that suit our patients. Alongside dedicated payment desks at each of our award-winning hospitals, we also work with an extensive list of insurers, both local and international, to ensure comprehensive cover at your time of need.

If you want to find out more, or explore the exceptional services on offer at Lourdes Medical Centre, please do get in touch.

1. Over-The-Counter Payment

Payment via cash or major credit/debit cards can be made at our cashier counters

2. Online Transfer/Online Credit Card Payment

Internet/Mobile Banking with Current, Savings or Credit Card account

Health Insurance & Billing

Patient Feedback & Reviews

Visiting hours

Visitors are required to observe and adhere to the following hours whenever possible. Our visiting hours are from 9.00am – 9.00pm. We are aware that the patients need the support of family and friends in their road to recovery. However, we do not encourage visitors to bring small children along. If children do visit, we need your kind cooperation to ensure that they are in their best behavior.

Intensive Care Unit & High Dependency Unit

Visiting hours at ICU and HDU will be controlled by the ward staff to ensure critically ill patients are not disturbed. Visitor will be restricted to immediate family members and only two at any one time.

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